About Our St Ives Team
1000+ five-star reviews
We're the plumbers St Ives households call when something goes wrong at the worst possible time. Licensed, insured, and backed by 1000+ five-star reviews, with every job guaranteed properly.
- $0 Call Out Fee
- Lifetime Labour Warranty
- Licensed & Insured
- Lic #275278C NSW plumbing licence — check it any time
- Licensed & Insured Fully licensed and insured — water and gas
- Lifetime Labour Warranty If it's not right, we come back. No questions. No cost.
- $0 Call Out Fee It costs nothing to get us to your door
Who Turns Up When You Ring
We're a local, family-run team, not a call centre reading from a script.
Our plumbers know this suburb because they're in it constantly. The Shopping Village and Showground end of Mona Vale Road is on our regular run, so a callout isn't a trip across Sydney.
With no train station here, the suburb runs on buses along Mona Vale Road, so we plan around the same roads you drive every day, not a route worked out on a map from somewhere else.
Whoever answers your call is a real person, day or night. You'll speak to a licensed plumber, not an answering machine, and whoever we send explains the job in plain English before touching a tap.
We keep the vans stocked with the parts that actually get used, from hot water components to the fittings a burst pipe needs on the spot. That's less standing around waiting on a parts run and more time spent fixing the actual problem.
Licensed, Insured and Checkable
Every job is backed by paperwork you can actually check, not just a promise.
- NSW Plumbing Licence #275278C, shown on request, no hesitation.
- Licensed and insured for residential and strata work across Ku-ring-gai.
- Gas work carried out only by appropriately licensed tradespeople, as NSW law requires.
- 1000+ five-star reviews from real customers, not a curated handful.
- Fixed price before any work begins, agreed with you before a spanner comes out.
Backed by the Lifetime Labour Warranty
Guarantees only count if they hold up after we've driven off, so here's what ours actually mean.
Lifetime Labour Warranty. If it's not right, we come back. No questions. No cost.
Fixed price before any work begins. The price we quote is the price you pay. No exceptions.
$0 Call Out Fee. You're never charged just to have someone assess the problem.
Neighbours First, Customers Second
We treat this neighbourhood like the community it is, not a postcode on a job sheet.
Big blocks, established gardens and quiet streets mean word travels fast when a local trade does good work, and just as fast when one doesn't. That keeps us honest.
Long-held family homes are common here, so we're often dealing with the same house, and sometimes the same fittings, for years running. That kind of relationship only works if the job is done properly the first time.
It's why we operate in the community, for the community, rather than chasing volume across Sydney.
We're not interested in being the biggest name in Sydney plumbing. We'd rather be the team a household actually trusts, the one they call again next time and mention to the neighbours over the fence.
Where We Work: St Ives and Surrounds
St Ives is our home turf, and Ku-ring-gai more broadly is our regular run.
We also cover the neighbouring suburbs, so a job doesn't stop at an invisible line on a map:
Wherever the job sits in Ku-ring-gai, the brief doesn't change: a licensed plumber, a fair go on the price, and a job done properly the first time.
Ready When You Are, Call Now
Nothing above matters if you can't reach us when it counts.
Call (02) 9062 4032 any time, day or night, and speak to a licensed plumber straight away. Or head to our contact page if you'd rather send details first.